okpley Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how okpley ("Company", "we", "us", "our"), the operator of the website located at https://okpley.cam and all associated services (collectively, the "Platform"), collects, uses, discloses, and protects the personal information of users ("you", "User", "Player"). This Policy applies to all individuals who access, browse, register an account, or use any service provided by okpley.

By accessing or using the okpley Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Policy, you must cease all use of the Platform immediately. Your continued use of okpley services constitutes acceptance of this Policy and any amendments made from time to time.

okpley is committed to protecting your privacy and complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines, as well as all applicable international data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account on okpley, we collect personal information that you voluntarily provide, including but not limited to:

• Account Registration Information: Full legal name, date of birth, gender, email address, mobile phone number, residential address, and nationality;
• Identity Verification Information: Government-issued identification documents (passport, driver's license, national ID, postal ID), proof of address (utility bills, bank statements), and selfie photographs for Know Your Customer (KYC) compliance;
• Payment Information: Bank account details, e-wallet account names and numbers (GCash, Maya, GrabPay), cryptocurrency wallet addresses, and transaction history;
• Communication Information: Customer support inquiries, email correspondence, live chat transcripts, and feedback submitted to okpley;
• Marketing Preferences: Promotional email subscriptions, SMS marketing opt-ins, and push notification preferences.

2.2 Information Collected Automatically

When you access the okpley Platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: IP address, device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and device identifiers;
• Usage Data: Pages visited, time spent on pages, clickstream data, referral sources, search queries, login timestamps, and session durations;
• Gameplay Information: Betting history, game selections, win/loss records, bonus usage, deposit and withdrawal patterns, and account balances;
• Location Data: Approximate geographic location based on IP address to comply with jurisdictional restrictions and regulatory requirements;
• Cookies and Similar Technologies: Session cookies, persistent cookies, analytics cookies, and advertising cookies to enhance user experience, prevent fraud, and deliver targeted marketing.

2.3 Information from Third Parties

okpley may receive information about you from third-party sources, including:

• Payment Processors: GCash, Maya (PayMaya), GrabPay, bank partners, and cryptocurrency exchanges to process deposits and withdrawals;
• Identity Verification Services: Third-party KYC and anti-money laundering (AML) service providers to verify your identity and prevent fraud;
• Game Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and other game developers to deliver gameplay services and track game outcomes;
• Affiliates and Marketing Partners: Referral data, promotional campaign performance, and traffic sources from affiliate networks;
• Social Media Platforms: If you choose to connect your social media accounts (e.g., Facebook, Google), we may receive basic profile information such as your name, email address, and profile picture.

3. How We Use Your Information

3.1 Purposes of Data Processing

okpley uses your personal information for the following legitimate business purposes:

• Account Management: To create, maintain, and manage your okpley account, including registration, authentication, and account security;
• Service Delivery: To process deposits and withdrawals, enable gameplay, credit bonuses and rewards, and provide customer support;
• Identity Verification and Compliance: To verify your identity and age, comply with KYC and AML regulations, and prevent underage gambling, fraud, and money laundering;
• Communication: To send transactional emails (e.g., deposit confirmations, withdrawal notifications), promotional offers, newsletters, and important account updates;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, account takeover, bonus abuse, and other security threats;
• Legal Compliance: To comply with applicable Philippine laws, regulations, and licensing requirements imposed by the Philippine Amusement and Gaming Corporation (PAGCOR);
• Analytics and Improvement: To analyze user behavior, improve Platform functionality, optimize user experience, and develop new features and services;
• Marketing and Advertising: To deliver personalized promotional offers, targeted advertisements, and marketing campaigns based on your preferences and activity;
• Responsible Gaming: To monitor gambling behavior, identify at-risk players, enforce deposit limits, and implement self-exclusion measures;
• Dispute Resolution: To investigate and resolve disputes, process complaints, and defend legal claims.

3.2 Legal Basis for Processing

okpley processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contractual obligations under the Terms and Conditions and to provide the services you requested;
• Legal Obligation: Processing is required to comply with Philippine law, including the Data Privacy Act of 2012, anti-money laundering regulations, and PAGCOR licensing requirements;
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, analytics, and marketing, provided these interests do not override your fundamental rights and freedoms;
• Consent: Where required by law, we obtain your explicit consent before processing certain types of personal information, such as marketing communications and non-essential cookies.

4. How We Share Your Information

4.1 Third-Party Service Providers

okpley may share your personal information with trusted third-party service providers who assist us in operating the Platform and delivering services to you. These service providers are contractually obligated to protect your information and may only use it for the purposes specified by okpley. Third-party service providers include:

• Payment Processors: GCash, Maya (PayMaya), GrabPay, banks, and cryptocurrency exchanges for deposit and withdrawal processing;
• Identity Verification Services: KYC and AML verification providers for identity authentication and fraud prevention;
• Game Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and other licensed game developers for game delivery and random number generation (RNG);
• Cloud Hosting and Data Storage: Amazon Web Services (AWS), Google Cloud, Microsoft Azure, and other cloud infrastructure providers for secure data storage and server hosting;
• Customer Support Tools: Live chat platforms, email service providers, and ticketing systems for customer service operations;
• Analytics and Marketing Platforms: Google Analytics, Facebook Pixel, and affiliate tracking platforms for performance analysis and targeted advertising;
• Security and Fraud Prevention: Anti-fraud software, DDoS protection services, and cybersecurity providers to protect the Platform from malicious activity.

4.2 Regulatory Authorities and Law Enforcement

okpley may disclose your personal information to regulatory authorities, law enforcement agencies, and government bodies when required by law or when necessary to:

• Comply with legal obligations, court orders, subpoenas, or other legal processes;
• Respond to requests from PAGCOR, the National Privacy Commission (NPC), or other regulatory bodies;
• Investigate and prevent fraud, money laundering, terrorist financing, or other illegal activities;
• Protect the rights, property, or safety of okpley, our users, or the public;
• Enforce our Terms and Conditions, Privacy Policy, and other legal agreements.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction involving okpley, your personal information may be transferred to the acquiring entity or successor. We will notify you via email and/or a prominent notice on the Platform before your information is transferred and becomes subject to a different Privacy Policy.

4.4 Affiliates and Marketing Partners

okpley may share aggregated, anonymized, or de-identified information with affiliates, marketing partners, and advertising networks for promotional purposes. This information does not personally identify you and is used solely for marketing analytics and campaign performance measurement.

5. Data Retention

okpley retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Accounts: Personal information is retained for the duration of your account's active status and for a reasonable period thereafter to allow for account reactivation;
• Closed Accounts: After you close your account, we retain certain information for up to seven (7) years to comply with Philippine financial record-keeping requirements, AML regulations, and tax laws;
• Transaction Records: Deposit, withdrawal, and gameplay history are retained for seven (7) years in compliance with PAGCOR regulations and financial reporting obligations;
• KYC and Identity Verification Documents: Identity documents and verification records are retained for seven (7) years after account closure for regulatory compliance and audit purposes;
• Marketing and Analytics Data: Marketing data, cookies, and analytics information are retained for up to three (3) years unless you withdraw consent earlier;
• Legal and Regulatory Holds: If your information is subject to a legal hold, investigation, or pending litigation, we will retain it until the matter is resolved.

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with data protection best practices.

6. Data Security

okpley takes data security seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) 1.2 or higher. Sensitive data at rest, including payment information and identity documents, is encrypted using AES-256 encryption;
• Access Controls: Access to personal information is restricted to authorized personnel only on a need-to-know basis. Employees and contractors with access to personal data are bound by confidentiality agreements;
• Firewalls and Intrusion Detection: Our servers are protected by advanced firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) to detect and block malicious activity;
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration tests to identify and remediate potential security weaknesses;
• Secure Payment Processing: Payment information is processed through PCI-DSS compliant payment gateways. okpley does not store full credit card numbers or CVV codes on our servers;
• Account Security Features: Two-factor authentication (2FA), strong password requirements, login alerts, and session timeouts help protect your account from unauthorized access.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access to your account.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, improve user experience, and provide information to website operators. okpley uses cookies and similar tracking technologies (e.g., web beacons, pixels, local storage) to enhance your experience on the Platform.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function properly. These cookies enable core features such as account login, secure transactions, and session management. You cannot disable these cookies without affecting Platform functionality;
• Performance and Analytics Cookies: Collect information about how users interact with the Platform, including pages visited, time spent, and error messages. These cookies help us improve Platform performance and user experience. Examples: Google Analytics, Hotjar;
• Functional Cookies: Remember your preferences and settings, such as language selection, currency, and login status, to provide a personalized experience;
• Advertising and Marketing Cookies: Used to deliver targeted advertisements based on your browsing behavior and interests. These cookies track your activity across websites and may be used by third-party advertising networks. Examples: Facebook Pixel, Google Ads;
• Social Media Cookies: Allow you to share content on social media platforms and connect your social media accounts to okpley.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of the okpley Platform. To learn more about managing cookies, visit:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Microsoft Edge: edge://settings/privacy

You can also opt out of interest-based advertising by visiting the Digital Advertising Alliance (DAA) opt-out page or the Network Advertising Initiative (NAI) opt-out page (external links intentionally omitted for compliance).

8. Your Privacy Rights

8.1 Rights Under the Data Privacy Act of 2012

As a data subject under Philippine law, you have the following rights regarding your personal information:

• Right to Be Informed: You have the right to know how your personal information is collected, used, and shared. This Privacy Policy serves as our primary disclosure;
• Right to Access: You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format;
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings;
• Right to Erasure (Right to Be Forgotten): You have the right to request deletion of your personal information, subject to legal and regulatory retention requirements. We will delete your information unless we are required by law to retain it;
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: You have the right to request transfer of your personal information to another service provider in a portable format;
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal;
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

8.2 How to Exercise Your Rights

To exercise any of the rights described above, please contact our Data Protection Officer at:

• Email: [email protected]
• Subject Line: "Data Subject Rights Request"

We will respond to your request within thirty (30) days of receipt. If we require additional time, we will notify you and provide an explanation for the delay. We may request additional information to verify your identity before processing your request.

9. International Data Transfers

okpley primarily operates in the Philippines and stores personal information on servers located within the Philippines. However, some of our third-party service providers (e.g., cloud hosting providers, payment processors, game developers) may be located in other countries, including the United States, European Union member states, and other jurisdictions.

When we transfer your personal information outside the Philippines, we ensure that appropriate safeguards are in place to protect your information in accordance with the Data Privacy Act of 2012 and international data protection standards. These safeguards may include:

• Standard Contractual Clauses (SCCs) approved by the European Commission or Philippine NPC;
• Data Processing Agreements (DPAs) with third-party service providers;
• Adequacy determinations confirming that the recipient country provides an adequate level of data protection;
• Compliance with the EU-U.S. Data Privacy Framework or other recognized cross-border data transfer mechanisms.

By using the okpley Platform, you acknowledge and consent to the transfer of your personal information to countries outside the Philippines as described in this Privacy Policy.

10. Children's Privacy

okpley is intended solely for individuals who are twenty-one (21) years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our systems and close the associated account without refund.

If you are a parent or guardian and believe that your child has provided personal information to okpley, please contact us immediately at [email protected] so we can take appropriate action.

11. Third-Party Links

The okpley Platform may contain links to third-party websites, services, or applications that are not operated or controlled by okpley. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices, data collection policies, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit before providing personal information. Your interactions with third-party websites are governed by their respective privacy policies and terms of service.

12. Changes to This Privacy Policy

okpley reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Platform.

Your continued use of the okpley Platform after changes are posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you must cease using the Platform and close your account.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how okpley handles your personal information, please contact us:

• Data Protection Officer: [email protected]
• Customer Support: [email protected]
• Live Chat: Available 24/7 on the okpley Platform

For regulatory complaints or data protection concerns, you may also contact the National Privacy Commission (NPC) of the Philippines:

• National Privacy Commission: 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines
• Email: [email protected]
• Complaint Hotline: (02) 8234-2228

Last Updated: January 15, 2026
Effective Date: January 15, 2026